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Showing posts with label google. Show all posts
Showing posts with label google. Show all posts

Thursday, April 5, 2018

Google Play Store Removes Dangerous Application


Google recently dealt with 6 dangerous apps. From this application, the user used to work from slowing the speed of the phone to mobile heat.
Google QR Code Free Scan, QR Code Scan Best, QR Code / Barcode Free Scan, QR & Barcode Scanner, Smart compass These six apps are strictly outlined in Google Play Store.
Google has been mandated to allow users to access information in the application for the application. Can not ask for information other than The user's personal information or his phone can not be accessed without the user's permission.


 
In simple words, you download an app to your smartphone. As soon as you open an app, you are asked for your personal information. Including information such as name, address, email id and contact number. The app also wants access to the location, contact book, gallery, camera, microphone etc. As soon as you allow, your phone uses third-party access to your information. Research done by a German university has found that Google has found 234 applications on the Play Store, in which the user's information is misused. Users' TV viewing habits were also monitored through microphones.

Monday, February 19, 2018

This important feature that was removed from Google, did you notice?



Google has removed an important feature from its search engine. This feature is related to the image option. It is being said that Google has taken this step in view of the copyright issue. In fact, you can no longer view view image option on any photo in Google image. Before using this feature, users could see the photo in its original size. Not only that, it could also be downloaded easily. But now it will be difficult to download the image in the original size.

Google has given information about this on its official Twitter account. Google has been tweeted and is going to make some changes to the image section to connect with users and many websites. Under it, the View Image option will be deleted. However, the visit option will remain unchanged so that the news related to the image can be read on the website.

It is being said that the deal with this image is an agreement with the image. This change in the image section has been found in stock photo provider Gatey's image after Google's partnership with the company. Goggle recently signed a Multi-Year Global Licensing Deal with Gati Image. Under this agreement, Google will also have to provide the correct copy information related to the photo section in the image section.

It is noteworthy that many photogroups had previously objected to Google's ability to download photos easily without any effort from Google. Despite the copyright, people were downloading the image by image section. The same complaint was also made by Gatti Image.

Sunday, February 18, 2018

Why Google Assistant is the Future of Ai ?



In October 2017, Google CEO came out with a pretty strong Ai focused statement and said that “Google is now an Ai first company”. This announcement made clear that world’s leader in internet search engines was truly embracing the Ai revolution and that it will make establish itself as a first class leader in this technology. The acquisition of the most advanced artificial intelligence platform, API.AI, now known as Dialogflow was the first stepping stone to get from a mobile first company to an Ai first company.
Social Media Versus Digital Devices Usage
Lately, I asked the following serie of questions to every friends and family members I have:
Carl: “How much time you spend on Facebook each day ❓”
Them: “IDK 5 to 30 minutes per day, why ❓” 🤔
Carl: “You’ll see…Now how much time do you spend doing the following things:
- Interacting with a mobile device 📱
- Watching tv 📺
- Streaming music or videos on an app 🎵
- Driving your car 🚗
- Browsing on internet 💻
- Searching an answer to a question you have by googling it
Them: “Pretty much half of my day…why❓” 🤨
The time you spend using your car, browsing on the internet, watching Netflix, driving your car, interacting with your phone is much greater than the time you spend on all of your social media platforms. This mean that the opportunity Google Assistant has to capture your attention is more likely to retarget you then any other Ai platform.
In the future you will not only ask voice recognition questions to the Google Assistant with your mobile phone or with Google Home devices, you will also do the same with your car’s Internet of Things (IoT) device and with any other IoT gears such as mirrors, smart tvs, your fridge and so on.
Some Social Media are Getting Old 👴🏻
The first social media I used was Mirc, I made a lot of great friends on this social media, we would do Get Together at punk bands shows in my Quebec home state. Then came MSN Messenger, and then came the Google search engine which my father introduced to me first and then came Facebook. When I made my Facebook profile I remember that I was the only one I knew that had a Facebook profile, more than 10 years ago.
Facebook got to what we called the maturity stage in technology. It’s nothing against it, but everything in life, including corporations, get old one day. Some companies grow older quicker, some companies seems to have take a sip of the golden grail from Indiana Jones third movie with eternal life.

In my personal opinion, Google seem much younger now than its main rival and to be honest the corporation owned by Alphabet has been much more transparent in its course of action toward artificial intelligence, to say the least, than its main competitor.
Also some of the youngest players in the Ai world are getting bright future in the Ai ecosystem,, according to a report by Global Web Index Telegram, BBM and WeChat are respectively the front runners social media with 89%, 81% and 81% active users interested in money transfer features on mobile . Money transfer is crucial for any Ai platform in order to make a interesting return on investment (ROI) for its investors.

YouTube Star Amongst the Most Wanted Career for Primary School Students
When I was 12 years old my dream was to become the next Kurt Kobain, I learned to play bass guitar and my punk band was named No Way Out. Nowadays kids want to be the next PewDiePie and become a YouTube star.

A couple weeks ago when I was at my parents’ house a news report mentioned that becoming a YouTube star was now one of the top 10 most wanted job for children in primary school. Why does that have anything to do with artificial intelligence?
Because technology changes have always been driven by the kids, notably because they have the biggest social channels and because they also want to affirm themselves by being different from the older generations.
Which mean that if kids want to become YouTube stars they are more than likely going to interact with Google Ai than any other digital giants wanting to get a piece of the robots age revolution.
Google Assistant Will Make Ai Friendly
I don’t know for you, but I am getting bored of texting. It is slow, inefficient and it lacks emotional warmth of a real conversation. Google Assistant not only allow you to create voice recognition Ai, it allows to be personalized the voice by selecting a male or a female voice, slowing down the pace of the Ai voice and this is only the beginning of it.
In a couple years from now kids will interact with Ai robots like they now do with their cat and their dog:
They will be active members of their family.
This prediction of the future might seem crazy to most of you right now, but my prediction about cryptocurrencies that would become the next mean of economical trade also seemed crazy 4 years ago to all my peers. At that time, Bitcoins were being traded at values of in between $200 to $800 dollars.
Will I be right again? Only time will tell.


Friday, January 26, 2018

Switching from iPhone 7 to Google’s Pixel 2 XL


The Google product lineup
I recently spoke to a friend who said he “didn’t care about what a phone looks like anymore — they’re all the same”. It’s true; pretty much every phone looks like the same cold, lifeless slab of glass and aluminium. Even Apple’s iPhones, once lauded for bringing hardware design to a higher level, have started to feel boring. It seems like the looks of a phone played a way larger role a few years ago. Now, we want a phone that works well and takes great photos.
Google’s announcement of the Pixel 2 phones, Google Homes, the creepy camera, the VR headset, their Pixel buds, speaker and laptop/tablet hybrid made me think of Dieter Rams’ work for Braun—although the great Teenage Engineering also popped up.
Rams has created or overseen the creation of numerous products for Braun. Most, if not all these products, have a certain elegance and timelessness, mostly due to their materials, the sparse use of colour and typography, and their ease of use.
Without lingering on it too much, I think this line of Google products is close to achieving the same thing. Their speakers and Home products look like furniture that will seamlessly blend into their surroundings. Their phones feel like—bear with me—a useful utility made for a human being, rather than a brick of computing power. From a product design point-of-view, the look of these products is an exciting development.
If you’re interested in reading more about Google’s hardware design, have a look at this article on Design Milk.

The Google Pixel 2 XL

On size and battery life

I’m not going back to 4.7”

One of my fears was that the phone would be too big. I’ve been an iPhone user since the iPhone 4 and have never chosen the larger model. After six weeks with the Pixel 2 XL, I don’t see myself going back to a small phone anytime soon.
While comparing the Pixel 2 XL to the smaller version, I noticed the difference in size between the two is minor. I’d say the Pixel 2 is more awkwardly sized than the XL version, and the XL gives you a lot more screen. It runs all the way to the edges, while the screen of the smaller version reveals larger bezels. Even if you have small hands, it might be worth holding both before deciding that a big phone is not for you. I worried it might slip out of my hands, but the Pixel 2 XL has an aluminium body and the matte coating provides more grip.
I’ve enjoyed the larger screen a lot so far. Reading articles on Instapaper’s black background is very immersive. The edges of the screen seem to disappear completely. With this phone I’ve done more reading in the Kindle app than I used to, and watching YouTube or Netflix in fullscreen is great.
Instapaper in fullscreen

One charge every two days

My iPhone 7 running iOS 11 was a shitshow when it comes to battery life. I had to charge it around 8pm every evening if I wanted to keep it on until bedtime.
The Google phone’s battery lasts me so long I can afford to forget charging it. On a full charge I can use it for at least a full day. That’s snapping photos and Instagram stories, sending messages on Telegram or Whatsapp, listening to podcasts for about an hour, a Headspace session, and reading an article or chapter of a book here and there. I’ll go to bed without having thought of charging the battery. When I wake up, it’s usually at 55%, lasting me another day before charging it the following evening.

From iOS to Android

Many friends mentioned being “locked into the Apple ecosystem”. For me, switching was as easy as or easier than switching from one iPhone to the other. The phone comes with a dongle you can plug into your iPhone. Within half an hour it has copied your contacts and whatever apps you’ve decided to keep, provided they are available for Android.
After switching I realised I’m more locked in to Google’s ecosystem than I am into Apple’s. I use Google Maps, Google Mail, and Google Photos, as Apple’s offering has sucked on those fronts for as long as I can remember. I only used iCloud to sync iA Writer documents between my phone and computer, but using Dropbox instead was a piece of cake.

Nifty details and customisation

I had a ton of duplicate contacts on my iPhone for whatever reason. Deleting them on iOS is a pain, so I never got around to it and accepted a contact list three times the size it should be. After importing all my contacts, the Google phone first asked if I wanted to merge all my duplicates in one tap. Aces! ✨
It’s details like those that make the Android OS a delight to work with. The control centre is customisable — I know, Apple also introduced that recently — and if the keyboard is not to your liking, you can choose a theme (light, dark, with or without button shapes) that better suits you. It listens to music playing around you and provides you with the song on your lock screen, which is scary and more convenient than I’d imagined. You can choose to set several widgets on your home screen; my calendar widget shows me my next upcoming appointment, if available.
If you feel like going all-in with customisation, you can tap the phone’s build number 10 times to enable developer mode. “You are now a developer!”, it’ll say, after which you can customise even more things, like the speed of animations. I won’t encourage messing too much with those, but the fact that the OS has numerous ways of customising it to your personal preference is a big plus.

Squeeze for help

The Google Assistant — which you can bring up by long pressing the home button or squeezing the phone — is a gazillion times better than Siri. I actually use it now and, occasional screw ups aside, it’s very accurate. Also, you can squeeze the phone to bring up the Assistant!
😏
At home I use a Chromecast Audio to stream music to my speakers. Pairing it with an iPhone was pretty OK, although it did force me to turn Spotify or wifi on/off on a regular basis. With the Google phone, connecting is instant and I haven’t had any problems. I wouldn’t expect otherwise from one Google product talking to the other, but it’s nice nonetheless.

Swiping and squeezing

Fingerprint sensor and NFC payments

The fingerprint sensor is on the back, conveniently placed for your index finger. Swiping down on the scanner brings down the notification/control centre. When the phone is on its back, you don’t have to pick it up to see your notifications. Double tap the screen to light up the lock screen and see if you have any. The way notifications are displayed on the lock screen minimises my urge to open apps, which is a plus.
Photo: Mark Wilson (Fast Co Design)
The phone has a built in NFC chip, so I can now use it to pay at PIN terminals. I had to install an app from my bank to enable it. After that I could hold it near a terminal once the cashier had entered the amount. It has proven to be quicker than pulling a card out of your wallet, and it has worked without fault almost every time.

Photos of my food have never looked better

The camera is great. I’ve taken some photos in low light and they come out very well. It has a Portrait Mode, which blurs the background and leaves you with a nice portrait. Much has been said about the difference between Google and Apple’s portrait mode (one being software-based while the other is created by hardware), but I don’t see or care much about the difference. I’m not going to use this phone for professional photography. I just want to take a nice picture of my girlfriend or a plate of food now and then, and it more than does the job for that.
A photo in low light and Portrait Mode used on a bowl of ramen

Google Lens

The camera has Google Lens integrated. Snap a photo, hit the Lens button and it will try to find whatever it sees in the photo. Again, this works very well and has been convenient for looking stuff up now and then. It’s also built into the Google Assistant, allowing you to open the camera and tap anything you’d like to find more information about. See below.
Google Lens integrated into Google Assistant ✨

A note on apps

The only apps I’ve missed so far are Darkroom, for editing photos, and Things, for my to-dos. Luckily, Things recently added a feature that allows you to email tasks to your to-do list, so that helps. It’s a bit of a bummer that I can’t look at my to-dos on my phone — and judging by Cultured Code’s development speed, an Android app might be scheduled for 2022 — but it’s not that big of a deal. For editing photos I’ve simply switched back to VSCO.
I used iMessage with my girlfriend and 6 other friends, and have switched to Telegram or Messenger with them. This might be a hassle if you’re all-in on iMessage, but it was hardly an issue for me.
Google’s apps are high quality and I enjoy using them. Some apps from third-party developers have proven to be a little less great than they are on iOS. Instagram’s compression on videos taken with an Android phone is lousy, for whatever reason. Instapaper crashes more often than I’m used to, and it expresses the time it takes to read an article in a range of dots instead of minutes. I have no idea why an Android user would prefer that. Goodreads is an absolute mess on Android, but that’s no surprise.
Watching videos on YouTube in fullscreen is glorious 👌
I’ve found a worthy replacement for the iOS Podcasts app in Pocket Casts. For email and my calendar I use Outlook — which is basically Sunrise, rest in peace—and I’ve been keeping my notes in the great Dropbox Paper more often. The Twitter app on Android is fine (as it is on iOS). Google’s Inbox is great for email too.
Overall, the Material Design language does make well-designed apps more fun and immersive to use. As Owen Williams put it:
Apps are full of color, playful animation and fun design flourishes. Where iOS has become flat, grey and uniform, Google went the opposite direction: bright colors, full-on fluid animations and much, much more.
Aside from this, apps are able to integrate more closely with the OS. A good example of this is that Spotify, Sonos or Pocket Casts can show on your lock screen persistently, allowing you to skip or pause playback. Overall, I’m finding the Google ecosystem to be much more pleasant to work with than Apple’s, and agree (again) with Owen that Google is eating Apple’s ecosystem for lunch.

TL;DR — I am very happy with this phone

The Google phone is here to stay. I’m not tempted to go back to iOS, as I haven’t missed it since I switched. If you’re considering making the switch, I’d fully recommend the Pixel 2 XL 🔁
I’m currently tempted to purchase a Google Home Mini and might even replace my Apple TV (which has mostly been an expensive disappointment) with a Chromecast. Slippery slope.
I look forward to see what Google will do on their next iteration!

Thursday, January 18, 2018

Putting our museum on Google Streetview


We wanted to put the Museum of English Rural Life (The MERL) on Google Streetview to make us more accessible to those with Autism Spectrum Disorder (ASD). For people with ASD it helps to know what to expect at a place before they arrive, and Google Streetview remains one of the most popular ways of scoping a place out. (Our offer for people with ASD is forthcoming at the MERL.)
We thought it would be difficult to get on Streetview. What we didn’t realise is that:
  • pretty much anyone with the right equipment can put themselves on Google Streetview
  • it isn’t rocket science
So, in this blog I’m going to tell you how we did it, in case you also want to do it. If you want to skip straight to our Google Streetview tour, click here.

The background

In case you don’t know, Google Streetview is attempting to capture every street in 360-degree photography. You just drag the little yellow guy on Google Maps onto the street and have a look.
The closest you could previously get in Streetview (hey, that’s my bike!)
Google Streetview also extends inside buildings, for which you used to have to hire a Trusted Pro to photograph your building. Google now allows anyone to do it themselves, kind of like what crowd-sourcing Panoramio used to be except for 360° photos.

The equipment

Google will accept any photos taken with decent 360° cameras, and even accepts photo spheres made with a normal smartphone camera if they’re good enough. They have a very good page on how to publish for Google Streetview here.
These people are in exciting places but most of the 360 photos I’ve seen are of ducks on the canal and nail parlours
So, technically you just need a smartphone, but the photo-spheres I’ve made using just a normal camera almost always come out a bit glitchy. So I suggest getting a real camera.
We used a Ricoh Theta-S but we’ve heard good things about the Samsung Gear 360. We could afford to buy our Theta-S thanks to the South East Museum Development Programme Digital Initiatives Fund (thanks guys). Otherwise they cost about £190–300. If you’re a museum near Reading we’d be happy to lend you ours.
If you wanted a picture of the Ricoh Theta-S from every possible angle then this blog has you covered.
I’m going to talk specifically about the Theta-S.
The basic steps are:
  • Install the Theta app (also on Android)
  • Connect your smartphone or tablet to the camera’s WiFi
  • Take photos remotely using your smartphone/tablet
  • Upload them to Google Streetview on their app
  • Profit?
The Theta-S takes images using two cameras on either side of its body, then stitches them together for you. You just export the jpeg and upload it onto something like Google Streetview or Facebook – sites which can translate the file into an interactive photo-sphere.

Setting up the tour

So taking 360° photos is literally as easy as pressing a button, but planning the actual 360° tour? Not so much.
For starters we didn’t want the photographer in the photo, so we mounted the Theta S on a monopod and hid behind walls as we took the photo. This only failed once.
We decided to capture the Museum while it was empty and shot on a Monday, our closure day. Images of an empty museum, however, may give the wrong impression of the museum to someone with ASD, as we usually have visitors milling around. We plan to test this out with focus groups.
The ground floor had more than enough photos.
We also wanted to be able to capture the whole museum, and planning our tour was made easier by how our galleries are fairly one-way and linear.
Because we only have our ground floor layer on Google Maps, though, we had to miss out our first floor open store. We originally had both ground and first floors published, but rapidly realised it was confusing people as they kept switching randomly between floors in Streetview. We hope to see whether getting our ground and first floor plans published on Google means we can then separate Streetview tours between them.
GO INSIDE WITH INDOOR MAPS WHENEVER GOOGLE CAN BE ARSED TO ACTUALLY UPLOAD YOUR SUBMISSION

Taking photos

Google suggests taking photos a metre apart indoors, but we rarely kept to this. On our first run we had a distance of something like five metres, and then we went back to fill in some gaps.
There’s an option to connect the Google Streetview app to your 360° camera, but we chose to take the photos and upload them separately (Import 360° photos). I highly suggest taking all the photos you need, cut any mistakes and then upload them all in one batch. If you have a museum the size of the MERL you can do the whole museum in one go (76 photos), or if you’re larger you could do it by gallery.
After taking our photos we also realised some of them featured copyrighted artworks. We opened these images in Photoshop, blurred out the artworks and re-saved them – they still worked fine after editing, which was a relief. The Google Streetview app also gives you the option of automatically blurring faces.

Publishing

Once you have your photos collected you need to select all your photos and attach them to an address (i.e., your museum).
With all the photos still selected, you then need to choose their precise locations on Google Maps. This step is probably the most time-consuming. As well as placing them in the exact spot you took them on your floorplan, you also need to orient them to the compass so they’re pointed in the right direction. This is very important for when you connect your photos in a tour.
When your photos are placed and oriented you can publish them to Google Streetview. They usually show up fairly fast on the app and on desktop.

Connecting photos

The beauty of Streetview is that you can place your photos in a sequential tour. The option to link photos is only available after publication.
To do this I’d again suggest selecting all your photos at once, and then choosing the option to place and link.
You connect your photos by simply tapping the line between them, and you can link more than one picture to another.
That’s it.
It updates instantly on the app, but it takes a couple of days before you will be able to navigate through your photos on desktop using your keyboard’s arrow keys or on your phone by tapping around.

Conclusions

The aim of publishing our museum on Google Streetview is to prepare people for what to expect at the Museum. It definitely accomplishes that.
We considered photos and video, and have these options available too, but nothing beats Streetview for giving the full picture. People already use Google and Streetview, and it meant we could also embed the tour on our website.
With our planning, testing and re-runs the whole process probably took us three full days of work. If you know what you need to capture, organise a day for photography and dedicate the day to editing the photos then you could easily get a museum the size of the MERL done in a day’s work.

A note on the Google Streetview app

I don’t know whether it’s because I installed it on an iPad, but the Google Streetview app is buggy as hell. It crashes, it is unresponsive and often the map is completely obscured by cards. Prepare to be frustrated, and work/save in batches to avoid losing your work.
Another weird glitch which hasn’t been fixed yet is the option to transfer the rights of your photos to the place where you took them. This is primarily intended for Trusted Pros who are hired to make 360-degree tours, and who then transfer the rights to the people who commissioned the tour. It seemed strange that we could transfer rights to photos taken using the MERL Google account to our same Google account tied to the business. We did it anyway and all of our photos promptly disappeared from Google Maps.
So, don’t do that until they’ve fixed it? But otherwise have fun.

Saturday, January 13, 2018

Facebook’s newsfeed changes: a disaster or an opportunity for news publishers?


Social media and digital executives in newsrooms already have a tough job connecting their content to consumers via social media, but Facebook’s proposed changes in the algorithms of its ‘newsfeed’ are going to make it a lot harder. Social networks offer immense opportunities for reaching vast new audiences and increasing the engagement of users with journalism. The most important platform in the world is about to make that more difficult.
Clearly, this is a blow for news publishers who have spent the last decade or so fighting a battle for survival in a world where people’s attention and advertising have shifted to other forms of content and away from news media brand’s own sites. They are clearly very concerned. Yet, could this be a wake-up call that will mean the better, most adaptive news brands benefit?
I’m not going to argue that this is good news for news publishers, but blind panic or cynical abuse of Facebook is not a sufficient response. The honest answer is that we don’t know exactly what the effect will be because Facebook, as usual, have not given out the detail and different newsrooms will be impacted differently.
It’s exactly the kind of issue we are looking at in our LSE Truth, Trust and Technology Commission. Our first consultation workshop with journalists, and related practitioners from sectors such as the platforms, is coming up in a few weeks. This issue matters not just for the news business. It is also central to the quality and accessibility of vital topical information for the public.
Here’s my first attempt to unpack some of the issues.
Mark Zuckerberg: making time on Facebook ‘well spent’
Firstly, this is not about us (journalists). Get real. Facebook is an advertising revenue generation machine. It is a public company that has a duty to maximise profits for its shareholders. It seeks people’s attention so that it can sell it to advertisers. It has a sideline in charging people to put their content on its platform, too. It is a social network, not a news-stand. It was set up to connect ‘friends’ not to inform people about current affairs. Journalism, even where shared on Facebook, is a relatively small part of its traffic.
Clearly, as Facebook has grown it has become a vital part of the global (and local) information infrastructure. Other digital intermediaries such as Google are vastly important, and other networks such as Twitter are significant. And never forget that there are some big places such as China where other similar networks dominate, not Facebook or other western companies. But in many countries and for many demographics, Facebook is the Internet, and the web is increasingly where people get their journalism. It’s a mixed and shifting picture but as the Reuters Digital News Report shows, Facebook is a critical source for news.
From Reuters Digital News Report 2017
If you read Zuckerberg’s statement he makes it clear that he is trying to make Facebook a more comfortable place to be:
“recently we’ve gotten feedback from our community that public content — posts from businesses, brands and media — is crowding out the personal moments that lead us to connect more with each other.”
His users are ‘telling him’ (i.e. fewer of them are spending less time on FB) what a plethora of recent studies and books have shown which is that using Facebook can make you miserable. News content — which is usually ‘bad’ news — doesn’t cheer people up. The angry, aggressive and divisive comment that often accompanies news content doesn’t help with the good vibes. And while the viral spread of so-called ‘fake news’ proves it is popular, it also contributes to the sense that Facebook is a place where you can’t trust the news content. Even when it is credible, it’s often designed to alarm and disturb. Not nice. And Facebook wants nice.
One response to this from journalists is despair and cynicism. The UK media analyst Adam Tinworth sums this approach up in a witty and pithy ‘translation’ of Zuckerberg’s statement:
“We can’t make money unless you keep telling us things about yourself that we can sell to advertisers. Please stop talking about news.”
Another accusation is that Facebook is making these changes because of the increasing costs it is expending at the behest of governments who are now demanding it does more to fight misinformation and offensive content. That might be a side-benefit for Facebook but I don’t think it’s a key factor. It might even be a good thing for credible news if the algorithmic changes include ways of promoting reliable content. But overall the big picture is that journalism is being de-prioritised in favour of fluffier stuff.
Even Jeff Jarvis, the US pioneer of digital journalism who has always sought to work with the grain of the platforms, admits that this is disturbing:
“I’m worried that news and media companies — convinced by Facebook (and in some cases by me) to put their content on Facebook or to pivot to video — will now see their fears about having the rug pulled out from under them realized and they will shrink back from taking journalism to the people where they are having their conversations because there is no money to be made there.”*
The Facebook changes are going to be particularly tough on news organisations that invested heavily in the ‘pivot to video’. These are often the ‘digital native’ news brands who don’t have the spread of outlets for their content that ‘legacy’ news organisations enjoy. The BBC has broadcast. The Financial Times has a newspaper. These organisations have gone ‘digital first’ but like the Economist they have a range of social media strategies. And many of them, like the New York Times, have built a subscription base. Email newsletters provide an increasingly effective by-pass for journalism to avoid the social media honey-trap. It all makes them less dependent on ‘organic’ reach through Facebook.
But Facebook will remain a major destination for news organisations to reach people. News media still needs to be part of that. As the ever-optimistic Jarvis also points out, if these changes mean that Facebook becomes a more civil place where people are more engaged, then journalism designed to fit in with that culture might thrive more:
“journalism and news clearly do have a place on Facebook. Many people learn what’s going on in the world in their conversations there and on the other social platforms. So we need to look how to create conversational news. The platforms need to help us make money that way. It’s good for everybody, especially for citizens.”
News organisations need to do more — not just because of Facebook but also on other platforms. People are increasingly turning to closed networks or channels such as Whatsapp. Again, it’s tough, but journalism needs to find new ways to be on those. I’ve written huge amounts over the last ten years urging news organisations to be more networked and to take advantage of the extraordinary connective, communicative power of platforms such as Facebook. There has been brilliant innovations by newsrooms over that period to go online, to be social and to design content to be discovered and shared through the new networks. But this latest change shows how the media environment continues to change in radical ways and so the journalism must also be reinvented.
Social media journalist Esra Dogramaci has written an excellent article on some of the detailed tactics that newsrooms can use to connect their content to users in the face of technological developments like Facebook’s algorithmic change:
“if you focus on building a relationship with your audience and developing loyalty, it doesn’t matter what the algorithm does. Your audience will seek you out, and return to you over and over again. That’s how you ‘beat’ Facebook.”
Journalism Must Change
The journalism must itself change. For example, it is clear that emotion is going to be an even bigger driver of attention on Facebook after these changes. The best journalism will continue to be factual and objective at its core — even when it is campaigning or personal. But as I have written before, a new kind of subjectivity can not only reach the hearts and minds of people on places like Facebook, but it can also build trust and understanding.
This latest change by Facebook is dramatic, but it is a response to what people ‘like’. There is a massive appetite for news — and not just because of Trump or Brexit. Demand for debate and information has never been greater or more important in people’s everyday lives. But we have to change the nature of journalism not just the distribution and discovery methods.
The media landscape is shifting to match people’s real media lives in our digital age. Another less noticed announcement from Facebook last week suggested they want to create an ecosystem for local personalised ‘news’. Facebook will use machine learning to surface news publisher content at a local level. It’s not clear how they will vet those publishers but clearly this is another opportunity for newsrooms to engage. Again, dependency on Facebook is problematic, to put it mildly, but ignoring this development is to ignore reality. The old model of a local newspaper for a local area doesn’t effectively match how citizens want their local news anymore.
What Facebook Must Do
Facebook has to pay attention to the needs of journalism and as it changes its algorithm to reduce the amount of ‘public content’ it has to work harder at prioritising quality news content. As the Guardian’s outstanding digital executive Chris Moran points out, there’s no indication from Facebook that they have factored this into the latest change:
Fighting ‘fake news’ is not just about blocking the bad stuff, it is ultimately best achieved by supporting the good content. How you do that is not a judgement Facebook can be expected or relied upon to do by itself. It needs to be much more transparent and collaborative with the news industry as it rolls out these changes in its products.
When something like Facebook gets this important to society, like any other public utility, it becomes in the public interest to make policy to maximise social benefits. This is why governments around the world are considering and even enacting legislation or regulation regarding the platforms, like Facebook. Much of this is focused on specific issues such as the spread of extremist or false and disruptive information.

Thursday, January 11, 2018

How to Lead High-Impact, Cross-Functional Projects


Even When You’re Not the Boss

This past summer I managed the largest acquisition campaign in my company’s history. I work at HubSpot, a marketing software company that popularized lead-gen campaigns and the whole idea of “inbound marketing,” so this is no small feat (we’ve run massive campaigns over the years).
The campaign, Four Days of Facebook, drove 10x the number of average leads of a typical acquisition campaign and 6x the lifetime value of projected customers.
But I didn’t do it alone. This campaign involved 11 teams and 33 people who directly contributed to the work.
Cross-functional campaigns like this can be big, complicated, and challenging which is why they so often take a boss or recognized leader to make them happen. So I wanted to share my experience as a “non-boss.” I hope it encourages other individual contributors out there to get their co-workers in other departments excited about working on high-impact, cross-functional projects.

Pre-planning: create alignment

You won’t have all the answers on day one, but make sure every conversation you’re having at this stage focuses on one thing: impact. You’ll be asking a lot of people to work hard on something outside of their normal day-to-day, make it clear that your asks will translate into business results.
  • Meet with senior leaders of each team before you ask for their employees commitment on helping. Again, make it clear that you won’t be wasting anyone’s time, you’re out to generate big results.
  • Have a kickoff meeting with the team who will be responsible for delivering the work. At a high-level, you want to let everyone know that you have senior leadership buy-in and the project will be worth their time. On a more tactical level, you’ll also want to get people up-to-speed on the tools you’ll be using to manage the project.
  • Go the extra mile to develop a team culture for your team. You know how developers name their projects crazy-sounding names? It’s surprisingly effective! Give your temporary team a name that makes people feel like they’re a part of something, set up an email alias, and create a Slack channel. Get people excited!
Throughout the pre-planning stage, keep your vision front and center. For Four Days of Facebook we were partnering with Facebook, a fact I repeated constantly.
If people are excited and engaged with your vision, they’ll put up with the inevitable bumps as you achieve lift-off.

During: maintain momentum

The Progress Principle is the idea that humans love the satisfaction of wins, even if they’re small. It’s your best friend as you seek to keep multiple teams and dozens of people aligned and moving in the right direction–constantly show (and celebrate) forward progress.
  • Display it: I put together a registration goal waterfall chart that was updated everyday to show progress. It’s motivating to close-in on and cross that goal line.
  • Never shut up about it: I linked to information about this campaign in my email signature, Slack rooms, wherever I had the attention of my co-workers. And that information was short, sweet, and up-to-date.
  • Be a good partner: You’re not technically the manager of the people on a cross-functional team, but you should implement some management best practices: give people autonomy, figure out how they like to work and what kind of support they need from you.
  • Ask for feedback: I asked questions constantly– Is this system or process working for you? Can I set up these reports in an easier way? At one point during this campaign I asked the senior manager of a few folks working on the project if she had thoughts on how I could run it better, she told me she would love to see weekly updates sent to her and other senior managers. I was avoiding this as I didn’t want to clutter inboxes, but it ended up being one of my best tools for building internal momentum around the campaign.
Don’t overlook the fundamentals of good project management. A framework like DARCI makes roles & responsibilities super easy so you the project lead can just say, “This meeting is for people who are Responsible and Accountable only, we’ll be covering deadlines for next week”, or “This meeting is for people that need to be Informed, it’ll be a milestone check-in.”
Find a project management framework, and stick to it.

Wrapping up: close-the-loop

I run 4–5 acquisition campaigns at HubSpot every quarter and running a campaign of this size and impact was a complete rush and I can’t wait to do it again. But before jumping into the next big project, it’s important to do a clean wrap-up, I want people to be excited to work with me and my team again in the future.
  • Say thank you: Do it publicly via a company announcement or email, and privately. I wrote handwritten notes to every person who contributed to this campaign.
  • Share results soon: Share the quantitative results, but don’t miss Twitter comments from attendees, feedback from partners, or the accolades of your co-workers. This is your chance to make it clear that you promised impact and delivered it.
  • Look for improvement opportunities: Because no matter how successful your campaign was, there are opportunities to do better — Were any deadlines missed? Why? Did any team members not work well together? Can this be addressed?
It’s easy to get stuck in a rut of executing one marketing campaign after the next, and it’s scary to think about leading a big cross-functional project that could potentially fail publicly.
But so often the answer to higher impact is better collaboration. Learning how to lead across teams 10x’ed the impact I was having at my company, I hope it does the same for you.

Tuesday, January 9, 2018

Who owns the internet?


Six perspectives on net neutrality

This week, the Federal Communications Commission will vote on the future of net neutrality. Whether you’ve been following the political back and forth, skimming the headlines, or struggling to decode acronyms, the decision will have an impact on what we can do online (and who can afford to do it). Because the internet has effectively been free and open since the day it was born, it’s easy to lose sight of the impact this vote will have.
The reality is, the internet is a fragile thing. Open, crazy, weird spaces where people swap stories and secrets, create rad digital art projects, type furiously and freely with people seven time zones away — these spaces are rare. People build them, people sustain them, and now, people are trying to restrict them. If this week’s vote passes — which is looking increasingly likely — the internet’s gatekeepers will have more control over their gates than ever before.
Because we live and breathe the internet, laugh and cry on the internet, connect with people who’ve tangibly changed our lives on the internet, we decided to gather some perspectives on this moment in time. Why it matters, how we got here, and what the future may hold. Here are some of the most insightful essays we’ve found on Medium to help us make sense of the fight to keep the net wild and free.

In 1989, Tim Berners-Lee invented the World Wide Web. Now, he’s defending it. “I want an internet where consumers decide what succeeds online, and where ISPs focus on providing the best connectivity,” Berners-Lee emphasizes. Content and connectivity are two distinct markets, and they must remain separate. Conflating them risks blocking innovation, free expression, and the kind of creativity that can only thrive online.
What’s happening now is not just about net neutrality, law professor Lawrence Lessig argues, but about the foundations of our democracy. Tracing the history of the concept from its origins in the aughts (one of his students, Tim Wu, coined the term “net neutrality”), Lessig sees the rollback of Obama-era regulations as a symptom of a larger issue: a democracy that doesn’t serve its people.
Through statistical analysis and natural language processing, data scientist Jeff Kao shows that millions of pro-repeal comments submitted to the FCC were faked. Organic public comments, according to Kao’s analysis, overwhelmingly supported preserving existing regulations. The report calls into question the legitimacy of the FCC’s comment process, and the basis of chairman Pai’s intention to roll back regulations.
In part one of a five-part series on net neutrality, computer scientist Tyler Elliot Bettilyon takes us back to FDR’s New Deal. Piecing together the history of “common carrier” laws — those that govern everything from shipping to telephone lines — Bettilyon contextualizes today’s fight for a free and open internet.
Social psychologist E Price interrogates the idea that the internet we’ve grown to love is really as “free and open” as we’d like to think. “Internet activity is already deeply centralized,” Erika writes, and major social media sites are today’s answer to the Big Three TV networks of a few decades ago. The internet is closer to cable than we think, and it’s (probably) about to get even closer.
Why should the internet be a public utility? Economist umair haque debunks the “competition will lower prices” argument against internet regulation, and makes a compelling case for why going online, “just like water, energy, and sanitation,” should be a basic right: “It dramatically elevates our quality of life, best and truest when we all have free and equal access to it.”
Visit battleforthenet to write or call your congressperson in advance of the vote. You can also text a few words of your choice to Resistbot.

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